Embassy Suites by Hilton Richmond

The space was excellent. Wonderful to have an extra room off the bedroom for the kids to hang and sleep. The hotel grounds were very pretty and had an atrium with a dining area that was very impressive. The included breakfast was an additional perk.

The gentleman at the reception desk at check in, was extremely knowledgeable, polite, welcoming and exceptional in all facets. I would stay there again just to converse with this gentleman again. Unfortunately I did not catch his name as I was exhausted from driving, but he was tall and wore "round" glasses. He is an asset to your company and should be used to train others in his position at ALL of your facilities.

The privacy, the rooms are still a little outdated needs new furniture and some needs cleaning but overall the property is still a beautiful place to visit

The rooms are palatial and modern and very clean. love that there is a separate seating area/ living room with tv outside the bedroom. adore the atrium at the center of the hotel with fountain and trees and the happy hour wine and cheese! there is an indoor pool and gym. there is a mini convenience store type area in the lobby with various snacks and drinks. breakfast was lovely and was included in my stay-- dont miss the made to order omelets! This is very close to the Lewis Ginter Botanical Garden, which was glorious with the Incanto sculpture exhibit & the reason for my stay here.

The hotel was very nice overall they need to get the elevators fixed because I had to walk up the steps at least 10 times in the two days that I stayed here but I try to think of it in a positive way it was exercise but if you don't prefer to walk up steps y'all need to get your elevator fix but it's a great hotel delicious breakfast